Our fulfilment process

SHOP

Orders are usually processed within 24 hours of receiving cleared payment. We are a small business though and only guarantee processing within 5 business days of receiving payment.

Please visit our Returns and Exchanges page for information on what to do if you need to cancel or amend your order.

 

SHIP

Orders are collected from RWA HQ on Mondays (order cut off Saturday 5pm) Wednesdays (order cut off Monday 5pm) and Fridays (order cut off Wednesday 5pm).
Express Post offers a quicker delivery time by Australia Post but does not change the processing time by RWA. Express Post orders will be collected together with Standard Post parcels. 

 

RECEIVE

These are only estimated shipping times, and there may be delays. 

You can always track your delivery with the information provided in the separate shipping email OR by contacting hello@rollwithadvantage.com.au.

 

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SHIPPING

These shipping times refer to the time between when Aus Post receives the parcel from RWA and when you receive it - not from the moment you place your order. 

Latest Domestic Delivery Information

 

 

From 18 September 2023, the Express Post next business day guarantee has been reinstated across the Aus Post Express Post next business day network.